San Mateo Medical Center

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Media Policies
We welcome the opportunity to provide the media access to our facilities.  We do, however, wish to remind you that as a hospital and healthcare system, our priority is providing a safe comfortable healing environment for our patients.  To that end, and to comply with patient privacy laws, we have adopted the following policies:
 
  • We may deny access to a patient if the presence of photographers or reporters would aggravate the patient's condition or interfere with hospital care
  • We require that a Medical Center spokesperson accompany media representatives at all times when they are in our facilities
  • To comply with the federal Health Insurance Portability and Accountability Act (HIPAA), the following activities require prior written authorization from a patient:
    • photographing or videotaping the patient
    • interviewing the patient
    • if the patient is a minor, permission for these activities must generally be obtained from a parent or legal guardian
  • We adhere to HIPAA guidelines published by the California Hospital Association for the release of patient information
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